Meet Your Car Shipping Expert
Your dedicated agent — here to make car shipping simple, safe, and stress-free.
Jeff Solomon
Customer Service Manager
I started working with Mercury in 2010 in the communications department. Since then, I have learned a lot about auto transport and have been an agent and dispatcher over the years with Mercury. After learning everything I could, I have settled into our Customer Service Department, and I love what I do.
On the weekends, I am a football referee and a baseball umpire for local high schools and sports leagues. I’m a Huge Sports Fan and watch all the games. My photo on this page was taken at the FHSAA state final I worked in 2022.
If you have any issue that needs to be addressed, please do not hesitate to contact me. I am here to help make your car shipping experience as smooth as possible and help in any way I can.
What’s included
Need help with a shipment?
Call the Mercury team at (800) 553-1828 during published support hours.
Shipping your car should be easy. That’s why we changed how it works.
Mercury uses Central Dispatch and other national dispatch tools to connect customers with independent motor carriers. Mercury Shield is our internal carrier-screening and shipment-oversight process. Before assignment, we verify the carrier’s identity, active operating authority, cargo coverage, safety history, and performance history.