The Mercury Guarantee
100% Risk-Free Money Back Guarantee
At Mercury Autos, we take pride in our auto transport services, and we’re committed to delivering the best auto shipping experiences in America. Thus, our promise to you is to ensure you get your car shipped to you safely with our 100% risk-free money back Mercury guarantee. You pay nothing until you select a carrier for your car shipping, and you can cancel at anytime before we find you a carrier. Learn more about our money-back Mercury guarantee policy below:
Our Mercury Guarantee: Pay Nothing Until You Select a Carrier
We don’t take your money until your vehicle is assigned to a carrier. Similarly, we process your deposit only when your vehicle is dispatched to a carrier.
To begin negotiating with carriers on your behalf, a card is put on file and authorized, similar to a car rental agreement. The balance is due at delivery with cash or a cashier’s check directly to the carrier.
Our Mercury Guarantee: Cancel at Any Time
If you cancel your order before we find you a carrier for any reason, your card will not be charged. We only get paid if we succeed in matching you with a carrier that meets your needs within your budget.
While rare, outside factors from weather to mechanical issues could conceivably delay a driver. In these cases, you can either receive a full refund or we can locate a different carrier.
If your vehicle isn’t picked up within three (3) business days from your first available pick up date, you can cancel and receive a full refund of your deposit. This is our mercury guarantee.