Keys:
You must provide the selected carrier with keys to the ignition, trunk, gas cap and any locked compartment. Please have copies of your keys made and leave only the copies. Keep your original set of keys after you have checked. This is to ensure that the copies fit all devices/compartments.
Don’t Fill Your Gas Tank:
Due to DOT weight regulations, we recommend that your gas tank be less than a ¼ tank.
Do not Over-pack:
Light and soft personal items. Luggage or small boxes may be shipped inside the trunk only (100 lbs max). An infant car seat and spare tire with a jack are integral parts of the vehicle, so they may be included. You will/may be asked for additional compensation if your vehicle is over-packed. You may also be required removing anything that is not permanently mounted or bolted to the vehicle.NOTHING obstructing views out of the windows. This is mandatory and is for the safety of our crew. Our crew often must load these vehicles on to the trailer with the mirrors folded in, using only the windows. If their view is obstructed the potential for damage and injury increases greatly.
Don’t Pack Firearms or Fire Extinguishers
No firearms, ammunition of any type, or fire extinguishers may be shipped in a vehicle.
Alarm Systems:
If there is an alarm system, it must be disconnected. This is prior to dropping off or the alarm remote must be provided.
Disabled / Inoperable Vehicles:
If your vehicle is inoperable it must be in a safe location. In addition, it must have easy access with inflated tires, fully operational brakes, and steering.
Oversized / Modified Vehicles:
Unless otherwise previously noted to our dispatch department, Vehicles that are Factory Stock cannot exceed certain height or clearance. All vehicles must have at least 6½ inches of ground clearance and/or maximum 6’4” high. Otherwise, we may be unable to accept your vehicle for a regular auto trailer which may increase your estimated rate.
The vehicle should be clean:
To ensure an accurate vehicle inspection report can be completed, please clean your vehicle. This will assist you and the driver to speed up the walk around the vehicle at pick up and destination.