Nationwide Car Shipping

America’s Trusted
Car Shipping Company
Since 2007

The Process

How Car Shipping with Mercury Works

1

Get Your Free Quote

Tell us the route, vehicle, and timing. Mercury reviews the shipment and prepares your quote.

2

Review & Book

Review the service and terms, then confirm your shipment. No upfront payment is required.

3

Approve Your Carrier

Mercury presents a vetted carrier and written terms. After you approve the carrier and it is assigned, Mercury captures payment.

4

Pickup, Delivery & Inspection

The driver completes a condition report at pickup. Inspect the vehicle again at delivery before signing the Bill of Lading.

Why Choose Us

What Sets Mercury Apart

Mercury Shield Network

Vetted Carriers Only

Finding a carrier is only the beginning. Mercury Shield is our internal carrier-screening and shipment-oversight process. It is not a private carrier network or a separate load board.

Before assignment, our dispatch team verifies the carrier’s identity, active operating authority, cargo coverage, safety history, and performance history. After you approve the carrier, we provide the carrier’s name, contact information, and pickup details.

  • Carrier identity and business contact information
  • Active FMCSA operating authority
  • Cargo coverage confirmed with the carrier or its insurance agent
  • Safety record and Mercury performance history
  • Screening for identity fraud and double-brokering risk

Once your carrier is assigned, you get their name, contact info, and pickup details directly. No anonymous drivers, no cash at delivery, ever.

Simple & Secure

One Payment, One Contract

Pay Mercury directly by card or secure bank transfer. No COD, split payments, card fees, or surprise balance at delivery. Nothing is charged when you book. Your full payment is captured only after you approve a carrier and Mercury assigns that carrier to your shipment.

Your written service agreement confirms the assigned carrier, price, route, service level, and payment terms. Carrier cargo coverage is governed by the carrier’s policy, including its limits, deductibles, terms, and exclusions.

No Surprises

Straightforward Pricing

No hidden fees, no driver payment, and no price change without your approval.

Online tools can provide a useful current market estimate or price range. An exact, guaranteed price requires a Mercury agent to confirm your route, vehicle, timing, and any pickup or delivery constraints. That human review usually takes about five minutes.

Today’s Car Shipping Rates

Updated daily from Mercury’s live quoting system

Standard sedan, running condition, open transport, flexible dates. Your exact price depends on your route and vehicle.

Get My Exact Price

Track & Trace

The Truth About Tracking

Many auto transport carriers are independent small businesses, and not every driver uses the same tracking technology. Mercury can invite the assigned carrier to share GPS tracking through MacroPoint. Carrier participation and device availability vary.

Whether or not GPS tracking is active, your Mercury team can contact the driver for a status update during support hours.

Dedicated Support

Real Agents, Real Oversight

Call Mercury and a real Mercury team member answers. Our customer-facing teams are based in Florida, Georgia, and Texas. Your assigned agent and dispatch team remain your points of contact from quote through delivery.

Phone support: Monday through Friday, 9:00 a.m. to 6:00 p.m. ET
Saturday: 10:00 a.m. to 2:00 p.m. ET
Online quotes: available anytime

Peace of Mind

Full Insurance Coverage

Every assigned carrier must maintain cargo insurance. Before dispatch, Mercury verifies the carrier’s active operating authority and confirms cargo coverage with the carrier or its insurance agent. Coverage is provided under the carrier’s policy and remains subject to its limits, deductibles, terms, and exclusions.

If damage occurs, Mercury helps every customer get the claim started. Priority and Rush include managed claims assistance. Standby includes guidance and the carrier-insurer information needed for the customer to manage the claim directly.

The Mercury Guarantee

The Mercury Guarantee

Carrier Types

Open, Enclosed & Flatbed Auto Transport

Common Questions

Auto Shipping — Frequently Asked Questions

Auto shipping costs typically range from $500 to $1,500 for standard domestic transport. The price depends on distance, vehicle size, transport type (open vs. enclosed), time of year, and current fuel prices. Longer routes generally cost less per mile than shorter ones. Get a free instant quote from Mercury to see the exact price for your route.

Keep in mind that unusually low quotes often result in delays — carriers prioritize loads with competitive rates. Mercury quotes reflect real market conditions so your vehicle gets picked up on the scheduled window, not whenever a cheap carrier happens to pass through.

You get an instant price, book with no upfront payment, and we assign a vetted, FMCSA-licensed carrier to your route. Your driver coordinates pickup, completes a condition report, and loads your vehicle. Nothing is charged until your carrier is confirmed and ready for dispatch. At delivery, you inspect the vehicle against the condition report and sign the Bill of Lading. Your dedicated Mercury agent stays with you through every step.

Two timelines matter: pickup and transit. Pickup normally happens within 1 to 3 business days of your first available date. Transit time depends on distance. Under 500 miles usually takes 1 to 3 days, 500 to 1,500 miles takes 3 to 5 days, 1,500 to 2,500 miles takes 5 to 7 days, and coast-to-coast runs 7 to 10 days.

Yes. Every carrier in Mercury’s network carries active cargo insurance covering your vehicle during transport, with coverage typically ranging from $100,000 to $1,000,000 depending on carrier and trailer type. Before dispatch, we verify FMCSA licensing and pull a certified copy of the carrier’s insurance certificate directly from the agency it’s filed with. If something goes wrong, Mercury manages the claim with the carrier’s insurer on your behalf, start to finish.

No. You pay nothing when you book. Your payment method is authorized but not charged until your carrier is confirmed and ready for dispatch, and you can cancel free anytime before a carrier is assigned. You pay Mercury directly by credit card or bank transfer, never cash to a driver. Pay by bank through Plaid and save 3%.

Open transport carries your vehicle on an open trailer, the same type dealerships use. It’s the most economical option and the right choice for the vast majority of shipments. Enclosed transport places your vehicle inside a fully covered trailer, protecting it from weather and road debris, which makes it the right call for classic, exotic, and high-value vehicles. Enclosed typically costs 30–50% more than open.

Honestly: no company can guarantee live GPS on every shipment, because carriers are independent businesses and nobody can force a driver to run a tracking app. Mercury offers every carrier GPS tracking through MacroPoint, the load-tracking system used across the freight industry, and when your carrier runs it, your car is geo-located the whole route. Either way, your dedicated agent is in direct contact with your driver from pickup to delivery. Ask us where your car is anytime and you’ll get a real answer.

Yes, and we’ll tell you why that matters. Nearly every car shipping company you’ll find online is a broker, and we all have access to the same national network of carriers. So the real question isn’t who can find you a truck. It’s who screens that truck before your car gets on it, and who answers the phone if something goes sideways. That’s been Mercury’s pitch since 2007: we’re not selling you a lower price, we’re selling you the right carrier. We’re a licensed and bonded broker (MC #647319), 100% founder-owned, and we’ve been doing exactly this for nearly two decades.


It’s rare, but carriers are independent businesses and it happens across this industry. Here’s our written policy: if your assigned carrier cancels or misses the confirmed pickup window by more than 72 hours, you choose. We source a replacement carrier at no additional cost, or you cancel and receive a full refund. That’s in our contract, not a courtesy we decide case by case.