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We provide this resource as we deem it essential that you fully understand how we determine your quote. We believe that working with an informed consumer makes for the smoothest transactions and transports. Our mission is to make your experience less stressful and more economical.

In this article, we will detail the factors that impact our quote, explain our process, and relate the strategies we employ to ensure the best price, safest transport, and timely delivery of your vehicle to its destination. We sincerely hope to answer each of your questions related to Mercury’s operation and provide a brief, Frequently Asked Questions segment.

Factors Impacting Your Auto Transport Quote

Mileage – the #1 Factor in Auto Transport

The most significant variable in the quote is distance – the number of miles from pick up to delivery impact labor costs, fuel charges, and tolls.

Type of Vehicle Being Shipped

The size and weight of your car are important factors. Carriers have limits regarding the number of cars and the amount of weight they can haul; the heavier the vehicle, the more expensive to move. Luxury, vintage, and collector vehicles typically travel via an enclosed carrier, which also impacts rates.

Seasonality – in Auto Transports

The specific dates of your transport will affect your rate. Auto transport demand and rates peak in the Summer months.

Type of Service

When shipping your vehicle, you have options:

  • Open versus enclosed transport carriers – open carriers are the less expensive and a more popular method of transport
  • Door-to-door versus terminal-to-terminal – in addition to the transport rates, terminal-to-terminal also incurs storage fees

The Mercury Auto Transport Process

First, just a bit of background, auto transport brokers, and auto shippers serve different roles, and it’s crucial to know the difference.

Mercury is an Auto Transport Broker

As a transport broker, we do not ship vehicles. Rather, we charge a fee and find the appropriate carrier for you. We have access to a wide range of car transporters through National Dispatch Boards, and together with you, we can often strategize and negotiate far better rates. Not all brokers are created equal in this talent.

Auto Transport Carriers

Auto transport carriers do the actual work of picking up your vehicle and delivering it to your chosen destination. They are on the road full time and don’t have the time, resources, or desire to interact directly with customers. They rely on auto transport brokers such as Mercury to find work.

Determining Your Auto Transport Quote

First, we contact our network of carriers that frequent your route and post your vehicle on the National Dispatch Boards for Auto Transport – your vehicle is exposed to every auto carrier in the country. Prices are based on seasonal market demands for cars to be moved at any given time. Each quote is prepared based on the season and the current national rates. We review these rates periodically throughout the process.

Our experienced transport coordinators will strategize to develop an appropriate price to offer carriers to meet your specific requirements.

Strategizing Offer Prices for Auto Transport

The Auto shipping industry is an open market system, much like a bidding system such as eBay. Your requirements and lead time are essential elements of strategy – the more time you have until your car needs to be transported, the more money you can save. We start negotiations with a lower offering to carriers seeking the most cost-effective rates, and increase the offer little by little, as needed.

Another strategy we offer is standby mode. This approach allows a carrier to fill an empty spot with your vehicle as a filler. If one of their loads gets canceled, your vehicle will move up in the available load list. This tactic saves you money and helps the driver to get a full load.

Remember, the lower the rate we are willing to offer, the more time it takes for the vehicle to be picked up, and conversely, the higher the rate we are prepared to offer, the less time it takes.

When you talk to other brokers, understand there is no fixed, final, or guaranteed price until your broker locates an appropriate carrier for you. Beware, companies that offer you a lowball price to obtain your business. This method is ineffective – if the car does not meet current national rates, it will run the grave risk of not getting loaded or transported on time. Remember, this is an open market system, and carriers respond accordingly, leaving loads that are mispriced to be moved last or not at all.

At Mercury, our transport experts endeavor to negotiate a fair, realistic quote and timeline upfront. Our function is to find the most reputable driver, that will accept the lowest price possible.

Additional Mercury Auto Transport Services

In addition to negotiating rates and timing on your behalf, Mercury does a thorough background check with each carrier for every shipment. We verify the carrier’s ratings, references, and obtain a certified copy of their insurance certificate. We ensure they are licensed with FMCSA (Federal Motor Carrier and Safety Administration). We also research to see if any past clients have lodged complaints against the carrier.

You can have peace of mind knowing that the carrier shipping your vehicle is the best and that there will be no surprises, guaranteed.

The Mercury Auto Transport Experience

Customers that have shipped a vehicle in the past often leave feedback regarding their shipping experience. Please take a moment to see what our past clients have said about us. For reference, here are some popular sites where you can read our reviews:

When selecting an auto transport broker, there are two buyer beware imperatives:

  • Never pay any upfront fees without a confirmed carrier
  • Validate all brokers through their BBB rating and reviews on multiple sites

The Important Stuff – Fees and Contracts

Any auto transport broker you choose to do business with will post your vehicle to The National Dispatch Board. Since every broker is accessing the same carriers to ship your vehicle, choosing the right broker is crucial to securing a reputable carrier for the lowest price possible.

There are no contracts to be signed until you have accepted a firm price from a carrier. Once we locate a transporter, with your prior approval of all final logistics, we reserve a spot on his trailer. When you accept the offer, we immediately send you a contract signed by the carrier that guarantees door to door service, bumper to bumper insurance coverage, and, most importantly, a firm price.

At that point, with your permission, your down payment, our broker fee, is due to Mercury via Visa, Master Card, American Express, or Discover. The remainder of your costs are due to the driver in cash or money order upon delivery.

Never pay a broker fee until you have a signed agreement. There should never be any hidden broker fees when dealing with a reputable broker. Seek a broker, such as Mercury, with a fair and relatively simple to understand all-inclusive fee structure that covers door-to-door service, tax, tolls, fuel, and insurance coverage. We reiterate, there should be no money down, no hidden charges, and no cancellation fees.

Final Thoughts – Communication

What will Mercury Auto Transport need from you? An open line of communication will be the most important thing. When a carrier calls on your order, we need your approval to choose the best carrier for the best price to meet your pickup and delivery dates. Most carriers expect a prompt decision and will not wait a day or two for a decision – this is where the open line of communication comes in.

Speaking of communication, when you have a moment, please contact us at 800-553-1828 for more expert input regarding our industry. Give us just seven days, and we can negotiate the best price with a reputable five-star carrier for your transport.

With the Mercury process, nothing gets done without your approval so there are no surprises, just a smooth, hassle-free transport.

Frequently Asked Questions

How Much Does It Cost to Ship a Vehicle?

Costs vary based on distance, the size of your vehicle, and seasonality. See below for examples of typical fees for popular destinations:

FROM                     TO                  ESTIMATED COST

California              Phoenix                $ 561

Chicago                Phoenix                $ 883

Phoenix                Denver                 $ 699

New York             Tampa                  $ 850

Chicago               Tampa                  $ 875

Should I Choose an Open-Air Carrier or Enclosed Transport?

Your specific needs and budget considerations determine the method. Open air is more affordable, but remember your vehicle will be exposed to the elements. If you’re moving a luxury, vintage, or collector vehicle, we suggest an enclosed carrier.

How Long Does It Take to Transport a Vehicle?

Delivery times are a function of distance. Our standard rule of thumb is as follows:

  • 0-500 Miles: 1-2 Days
  • 501-1,000 Miles: 2-3 Days
  • 1,001-1,500 Miles: 3 -5 Days
  • 1,501-2,000 Miles: 4-7 Days
  • 2,001-2,500 Miles: 7-10 Days
  • 2,500+ Miles: 10-14 Days

Insurance – Who’s Responsible?

The insured carrier doing the actual shipping should include insurance in their quote. Determine in advance if their insurance is primary or secondary to yours. Also, in advance of shipping, check with your personal automobile insurance company to determine if they cover any damages that shipping might incur. Finally, find out if the shipping company’s insurance comes with a damage deductible and keep written copies of everything in the event of an accident. You accept the carrier’s terms by releasing the vehicle to their possession.

When Do I Pay the Auto Transport Carrier?

Once you accept a carrier’s signed contract, the broker fee is due, payable by credit card. The remainder of your costs are due to the driver in cash or money order upon delivery. Never pay the full amount before inspecting your car at its destination.

If you have additional questions or want to discuss a potential transport, please feel free to contact us at 800-553-1828. Thank you, and safe travels.

 

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HOW AUTO SHIPPING WORKS

REQUEST A QUOTE

First, we post your vehicle through our network, including all National Dispatch Boards for Auto Transport. This is where all licensed auto transport carriers can see your vehicle is available for shipping.

BOOK YOUR ORDER

We present offers from FMCSA Licensed and Insured Carriers. When you accept an offer, we send your service agreement that guarantees the price, door-to-door service and 100% bumper to bumper insurance. There are never any hidden fees or charges, guaranteed.

VEHICLE IS PICKED UP

Not until you approve your carrier and final logistics is your deposit due. Your deposit is included in your quote and goes toward the total price. The remaining balance is due at time of delivery. Nothing gets done without your approval.

VEHICLE IS DELIVERED

Your driver will contact you prior to your pickup and delivery dates to schedule a time for loading and unloading. Once your vehicle reaches its destination, you do a final inspection of your vehicle and pay the driver the remaining balance. You and the driver both sign the Bill of Lading and each keep a copy.

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