Can You Get Guaranteed Auto Transport?
A Better, Trusted Approach to Reliable Auto Transport
Here is what Mercury can promise you and what it cannot, in plain terms. An exact pickup or delivery date cannot be absolutely guaranteed: trucks run on routes that shift with weather, traffic, DOT hours, and the other vehicles already loaded. What we do commit to is everything we control, and we hold ourselves to it.
Our Commitment on Pickup Timing
We commit to a realistic targeted pickup window. On Priority and Rush, a Mercury agent reviews your route, your vehicle and your timing, then tells you honestly how achievable your dates look before you commit to anything. On a tight or rural lane, that conversation sometimes ends with us recommending you allow more time, because a window you can count on is worth more than one that just sounds good.
Our Commitment on Your Carrier
We commit to a carrier we verify before dispatch. Mercury Shield is our internal screening and oversight process: we check identity, active operating authority, cargo coverage, safety record, and our own history with that carrier before we put them in front of you. We stay on the shipment after dispatch rather than handing you off.
And we commit to telling you the truth about your route. Call and ask what your timing looks like. If it is achievable, we will say so. If it is not, we will say that too, and tell you what would make it work.
Reliable Auto Transport Services Across the U.S.
With Mercury Auto Transport, your shipment is sourced through the national dispatch marketplaces, then screened through Mercury Shield before any carrier is assigned. You get:
- Carriers we verify before dispatch
- Faster scheduling available (Rush tier)
- Targeted windows for pickup and delivery
- One payment, one contract — by card or secure bank transfer, always through Mercury
- A team that monitors your transport from dispatch to delivery
To get started, request your customized quote through our Instant Auto Transport Quote Form
or call 800-553-1828 to speak with a transport specialist.
The more you understand the process, the smoother your experience will be. For additional insights, visit our page How Auto Transport Works or Auto Transport FAQs.
Your schedule. Your safety. Your peace of mind.
Backed by Mercury Shield.Important Information